Heated Counter Warmer – Benchstar HCW-5

The Benchstar HCW-5 is a heated counter warmer. FED lists overall dimensions of 1536 × 690 × 870 mm. See the supplier description, specifications and downloads for the exact model.

BENCHSTAR 5 Pans Electric Heated Counter Warmer Dual Zone - HCW-5

The Benchstar Electric Heated Counter Warmer is a dual-zone hot food display for cafés, takeaway shops and convenience stores. Dry heat on the top shelf keeps fried foods crispy, while humidity heat on the bottom shelf keeps pies and pastries moist — two holding conditions in one cabinet.

Clear see-through flip doors give customers a front-facing display and staff rear loading access, supporting smooth service during peak periods. The HCW-5 holds 2 top pans and 3 bottom pans, is 1536 mm wide, and is hard-wired to a 240V supply.

Key Features

• Dual-zone holding – Dry heat on top keeps fried foods crispy; humidity heat on the bottom keeps pies and pastries moist.
• Dual-access design – Clear flip doors with front-facing display for customers and rear loading for staff.
• Food safety monitoring – Digital temperature display supports food safety monitoring above 60 °C; temperature range +30 to +85°C.
• Automatic water refill – Automatic water refill system with manual bypass reduces manual topping up; drainage pipe for easy wastewater removal.
• Float switch protection – Prevents heating when the water level is low.
• Flexible shelf heights – 325 mm upper and 390 mm lower shelf spacing suits different product heights.
• Easy to service – Bottom-access mica heaters allow easier servicing; independent lighting switch helps reduce energy use.
• All stainless steel construction – Durable and hygienic; perforated pans support even steam distribution.
• Top pans (dry heat zone) - 2 × 400 × 600 mm
• Bottom pans (humidity zone) - 3 × 400 × 600 mm

Choosing your model: available in 3-pan (HCW-3, 914 mm), 4-pan (HCW-4, 1219 mm) and 5-pan (HCW-5, 1536 mm) models; the HCW-3 plugs into a 15 A outlet, while the HCW-4 and HCW-5 are hard-wired.

1 Year Parts and Labour Warranty