From Grill Marks to Menu Profits: The 2025 Guide to Commercial Char Grills in Australia
Author: KW Commercial Kitchen Specialist Team — 15+ Years in Australian Hospitality Equipment.
Series Context: This is Day 2 of KW’s “2025 Summer Rush Commercial Kitchen Upgrade Week”. Yesterday we secured your cold beverages with the right bar fridges; today, we turn flame and smoke into menu profit.
Walk past a busy Australian pub in summer. What hits you first? It’s rarely the music. It’s the smell.
The unmistakable, smoky aroma of fat hitting hot iron cuts through traffic noise and conversation. It triggers a reflex in hungry customers that a standard flat-top griddle simply cannot match.
In 2025, the difference between a $30 steak and a $45 steak often comes down to two things: how it looks and how it was cooked. A well-specified commercial char grill does more than cook meat. It stamps in grill marks, builds Maillard crust, throws aroma into the dining room and quietly lifts your average spend per head.
This guide is written for pub owners, head chefs, burger bar operators and club managers who want to turn that “flame-grilled” appeal into real numbers — without creating a safety, ventilation or maintenance nightmare on the hot line.
Executive Summary: Why Upgrade Your Grill Line Before Summer
A char grill is one of the few pieces of equipment that can directly support a higher menu price. The right spec, installed correctly, gives you three advantages:
- A flavour and visual premium: Defined grill marks, charred edges and genuine flame-kissed aroma justify calling out “flame-grilled” and support higher pricing on steaks, burgers and mixed grills.
- Throughput and consistency: Radiant heat and well-designed grates carry energy into the product faster than thin, underpowered plates. That keeps medium-rare tickets moving during a Saturday night crush.
- Safety and control: A compliant gas installation, correctly sized canopy and clear cleaning routine reduce flare-ups, smoke complaints and unscheduled call-outs.
In this guide, we will:
- Explain the business case for char grilling: how a small menu premium compounds over a busy summer.
- Compare radiant vs lava rock char grills in plain language, and show where each actually belongs.
- Break down power, width and burner layout so you can match a grill to your covers and menu.
- Outline the gas and ventilation fundamentals you must respect in Australian commercial kitchens.
- Share real-world engineer observations, common mistakes and a pre-installation checklist.
Flame, Maillard and Menu Premiums: Turning Smell into Margin
Char grills win on three sensory fronts:
- Aroma: Fat and juices vaporising on hot metal or lava rock create a plume of savoury smoke that drifts through the dining room and out onto the street.
- Surface texture: Direct, high heat builds a Maillard crust — that deep, savoury browning and light char at the edges — that pan-frying struggles to match at scale.
- Visual theatre: Visible flame, searing sound and cross-hatched grill marks give guests the feeling that something special is happening on the pass.
Guests don’t just pay for calories. They pay for perceived value. A steak described as “pan-seared rump” sits in a different mental category than one described as “flame-grilled Angus rump with charred edges and visible grill marks”.
Char grilling allows you to reposition familiar items on the menu without changing the core ingredient cost. That is where the real commercial value lies.
Safety First: Gas, Ventilation and Your Legal Responsibilities
Char grills bring powerful open flames and a high load of grease and smoke into your kitchen. Before thinking about grill marks, you must think about safety and compliance.
Gas Installation and Australian Standards
In Australia, commercial gas appliances must be installed in line with the relevant gas installation standard and any state or territory requirements. In practice, that means:
- Only licensed gasfitters are permitted to install, convert or relocate gas char grills.
- The grill must be connected to the correct gas type (Natural Gas or LPG) with the matching injectors and regulator. Using the wrong gas or orifice setup is dangerous and will compromise performance.
- Supply pressure must match the appliance data plate. Your gasfitter confirms this during commissioning and adjusts regulators so the grill operates within its specified limits.
- Clearances to combustibles at the rear, sides and above the unit must follow the manufacturer’s instructions. Stainless-steel benching, heat shields and wall protection are part of a safe installation, not an optional upgrade.
Always keep the appliance manual and commissioning records on file. If you later experience uneven flames, poor heat or suspected gas issues, your first call should be to your licensed gasfitter, not a DIY fix.
Canopies, Smoke and Heat: Ventilation Reality
A char grill produces more smoke and hot grease vapour than almost any other piece of cookline equipment. Poor ventilation leads to:
- Smoke and odour drifting into the dining room or neighbouring tenancies.
- Grease build-up in hoods and ducts, increasing fire risk and cleaning costs.
- Uncomfortable working conditions on the line, contributing to staff fatigue.
When planning your grill line, work with your ventilation contractor to ensure:
- The canopy covers the full cooking area of the char grill, with enough overhang that rising plume and flare-ups remain under capture.
- Exhaust and make-up air volumes are adequate to remove smoke and heat without causing drafts that disturb flames.
- Filters or baffles are appropriately rated for grease-laden vapours and are accessible for cleaning.
- Any fire suppression system is installed and maintained in line with local fire and building code requirements.
Char grills should not be squeezed under shallow canopies or placed in corners where smoke cannot be captured. During design, imagine a busy Friday service: if you can visualise smoke escaping into the dining room, the hood is probably undersized or incorrectly placed.
Radiant vs Lava Rock: Which Is Right for Your Kitchen?
When chefs and owners talk about char grills, the first debate is nearly always the same: radiant or lava rock?
Both designs can deliver excellent results, but they behave very differently in day-to-day operation.
| Type | Flavour & Result | Maintenance Load | Operational Risk | Best For… |
|---|---|---|---|---|
| Radiant (cast iron or steel plates) | Strong grill marks, clean charred flavour, good Maillard crust without excessive smoke. | Moderate. Radiants and grates need regular scraping and periodic deep cleaning but there are no consumable stones. | Predictable once the team understands flare-up control and cleaning. Less prone to harbouring old grease if maintained properly. | High-volume pubs, burger bars, venues with multiple grill cooks and long trading hours. |
| Lava rock (porous stone over burners) | Intense, smoky profile as juices drip onto hot stones; can deliver a traditional steakhouse character. | High. Rocks gradually break down and absorb grease; they need regular replacement and careful rearrangement. | Higher if cleaning and stone management are neglected. Grease-soaked rocks can flare aggressively and create hot spots. | Boutique steakhouses and venues with a smaller, highly trained grill team and a disciplined cleaning routine. |
For most busy Australian pubs, clubs and burger concepts, a radiant-style char grill offers the best balance of flavour, throughput and operational simplicity. Lava rock systems still have a place in venues that are prepared to invest more time and attention into cleaning and stone management to capture their particular flavour signature.
Sizing, Power and Throughput: Matching Grill to Covers
Char grills are typically specified by width (for example, 600 mm, 900 mm, 1200 mm) and gas input in megajoules per hour (MJ/h). More width and higher gas input, when correctly applied, mean more usable grilling area and faster recovery between loads.
Step 1: Understand your menu and plate mix
- How many steaks, burgers, chicken portions and grilled vegetables do you expect to serve per hour at peak?
- How many of those items must be cooked on the char grill for flavour and branding reasons, versus those that can stay on the flat-top or in pans?
- How many grill stations can you staff safely during service?
For example, a 100-seat pub might plan on:
- Serving 60–80 mains during the busiest hour of dinner service.
- With around 40 of those mains involving the char grill (steaks, burgers, grilled chicken, mixed platters).
Step 2: Think in “lanes” and “passes”
Most char grills effectively divide into lanes that can carry a certain number of steaks or patties at a time. Wider grills simply offer more lanes.
| Nominal Grill Width | Typical Grill Area | Comfortable Load (Per Pass) | Suited To… |
|---|---|---|---|
| 600 mm | Single main lane with some holding space at the sides. | 6–8 standard steaks or 8–10 burger patties at once, depending on size. | Small bistros, lower-volume pubs, secondary grill line in a larger venue. |
| 900 mm | Two active lanes plus a small staging area. | 10–14 steaks or 14–18 patties per pass. | Typical choice for busy pubs and burger bars handling a strong grill trade. |
| 1200 mm | Three lanes and generous staging space. | 16+ steaks or a heavy mix of steaks, burgers and skewers per pass. | High-capacity restaurants, clubs and function venues. |
The exact numbers depend on cut size and menu design, but the principle holds: wider grills allow more simultaneous plates and smoother ticket flow. Under-sizing the grill forces the chef to juggle orders, hold plates and compromise on doneness.
Step 3: Consider gas input and recovery
Within each width class, different models offer different total gas input and burner layouts. Higher input gives more reserve to recover temperature when you drop a full load of cold product on the grill.
When comparing options, look at:
- The number of burners and whether they can be controlled in zones.
- The total MJ/h input and how it relates to your expected loading pattern.
- How evenly heat is distributed across the grate, and whether certain sections are intended for searing vs holding.
A quieter bistro with a narrow window of grilled mains can live with a smaller, lower-input grill. An all-day, high-volume burger bar is better served by a wider, higher-input unit that can take repeated full loads without the heat sagging.
[Char Grill Selection Flow] Menu → How many items NEED grill? ↓ Peak hour → How many grill portions? ↓ Staffing → How many grill cooks on the line? ↓ Width choice → 600 / 900 / 1200 mm ↓ Gas input & zones → Match to load & control requirements ↓ Hood & gas installation → Confirm with trades before ordering
ROI Calculator: The “Premium Steak” and Burger Formula
Unlike incremental upgrades that shave a few cents off running costs, char grills can unlock substantial top-line increases. The numbers are straightforward.
💰 How fast can a char grill pay for itself?
Scenario: A suburban pub upgrades from pan-searing to char grilling its primary steak and burger items.
- Steak uplift: Pan-seared rump at $32.00 → Flame-grilled Angus rump at $39.00 Menu premium: $7.00 per steak
- Burger uplift: Standard burger at $22.00 → Flame-grilled burger at $27.00 Menu premium: $5.00 per burger
- Peak-night sales: 25 steaks + 35 burgers = 60 grill mains
Extra gross profit per peak night:
- Steaks: 25 × $7.00 = $175
- Burgers: 35 × $5.00 = $175
Total extra gross profit per peak night: $350
If the char grill investment, including installation, is $4,900, then:
- Break-even in peak nights: $4,900 ÷ $350 ≈ 14 peak nights
This takes into account only the premium on two items. It does not include upsell opportunities (sides, sauces, beverages) that often grow when the “hero” item becomes more compelling.
Even if your volume or pricing is more modest than this example, the principle remains: when char grilling allows you to reposition key menu items, the equipment cost is paid back through higher average spend, not through shaving cents off energy bills.
Engineer’s Notebook: Mistakes That Kill Char Grills
After installing and servicing char grills in a wide range of venues, certain patterns keep appearing. Avoiding these mistakes can extend the life of your equipment and keep your team safer.
- Wrapping radiants in foil to “save cleaning”.
Covering radiants with foil traps heat, disrupts airflow and can overheat burners and manifolds. It also prevents grease from vapourising as designed, increasing flare-up and damage risk. Radiants need to be exposed and cleaned, not wrapped. - Washing cast iron grates in the dishwasher.
Detergent and prolonged soaking strip seasoning from cast iron and can promote rust. Grates are better cleaned by scraping while hot, brushing, then occasional deep cleaning according to the manufacturer’s instructions, followed by re-seasoning. - Ignoring gas pressure and flame quality.
Weak, lazy or heavily yellow flames can indicate incorrect pressure, blocked injectors or combustion issues. Leaving these unaddressed leads to poor performance and potential safety concerns. Flame appearance should be checked against the manual during commissioning and routine servicing. - Using the wrong tools on grates and radiants.
Harsh, sharp tools can gouge grates and crack radiants. Use suitable grill brushes and scrapers designed for the materials in your grill. - Running with overloaded grease trays.
Allowing grease trays to overfill increases flare-up risk and makes cleaning harder. Empty and clean trays on a set schedule, not just “when we remember”.
Troubleshooting and When to Replace Instead of Repair
A char grill is a hard-working piece of equipment. It will show wear over time. The key is knowing when a problem can be addressed with cleaning and adjustment, and when the underlying equipment has reached the end of its economical life.
Problem: Uneven heat and cold spots
Likely causes:
- Blocked or partially blocked burner ports.
- Radiants placed incorrectly or damaged.
- Incorrect gas pressure at the appliance.
Steps to take: Clean grates and radiants thoroughly, check for correct placement, and have a gasfitter inspect and clean burner ports and verify operating pressure. If the grill is still relatively young and structurally sound, targeted maintenance usually restores even performance.
Problem: Excessive flare-ups and smoke
Likely causes:
- Heavy grease build-up on grates, radiants or lava rock.
- Grease trays not emptied frequently enough.
- Product marinades with high sugar content burning too quickly.
Steps to take: Increase cleaning frequency, replace grease-saturated rocks where applicable, adjust recipes or basting practices to avoid heavy sugar directly over intense flame and review hood performance during service.
Problem: Grates badly warped or cracked; body corrosion
Likely causes:
- Long-term thermal cycling and harsh cleaning methods.
- Exposure to corrosive cleaning chemicals or water left standing.
At this point, replacing individual components may be feasible for newer units. For older grills with multiple structural issues, it is often more economical to plan for a full replacement and take the opportunity to upgrade to a model and size that suits your current menu and volume.
When replacement becomes the smarter choice
Replacement is usually the better option when:
- The grill is well beyond its expected service life and key components are repeatedly failing.
- The unit’s capacity and burner layout no longer match your menu and service volume.
- Repair quotes approach a significant fraction of the cost of a new, heavy-duty char grill.
- Maintenance can no longer keep heat distribution and flame control within acceptable limits.
At that point, investing in a modern, correctly specified char grill designed around your current menu is more effective than continuing to pour money into an outgrown or fatigued unit.
Pre-Installation Checklist for a New Commercial Char Grill
✅ Before You Order, Confirm the Basics
- Gas type confirmed: Natural Gas or LPG specified and consistent with building supply and other equipment.
- Gas connection location: A compliant gas connection point is available at the correct location and height, with capacity for the grill’s input.
- Canopy and ducting: The existing hood can capture the expected smoke and grease load, or an upgrade has been scoped with a ventilation specialist.
- Floor space and clearances: Bench depth and side clearances allow the grill to sit level with required safety distances to walls and other equipment.
- Adjacent equipment: Nearby appliances are arranged so that grill flames and heat do not compromise refrigeration, pass areas or staff movement.
- Fire safety: Any required fire suppression or additional fire protection has been considered with your fire services provider.
- Cleaning plan: A clear schedule and responsibility for daily scraping, periodic deep cleaning and inspection of burners, radiants and grease trays is in place.
Frequently Asked Questions
Is radiant or lava rock better for a busy pub kitchen?
For most busy pubs and burger venues, a radiant-style char grill is the better choice. It delivers strong grill marks and consistent heat without the extra stone management and replacement that lava rock systems require. Lava rock can work well in smaller, highly disciplined steakhouse kitchens that are prepared to invest more time into cleaning and stone rotation.
What size char grill do I need for a 100-seat venue?
A typical 100-seat pub or restaurant that sells a significant number of grilled steaks and burgers during peak service is often best served by a 900 mm or 1200 mm char grill, depending on menu mix and turnover. The exact choice should be based on peak-hour grill portions, available staffing on the hot line and hood capacity, rather than seat count alone.
How often should I clean a commercial char grill?
Grates and accessible surfaces should be scraped and brushed during and after every service. Grease trays should be emptied and cleaned daily, and radiants or lava rock checked and cleaned on a regular schedule. Deep cleaning and inspection of burners, cavities and flue areas should be carried out according to the manufacturer’s instructions and as part of a routine maintenance plan.
Can I use charcoal in a gas char grill?
No. Charcoal must not be added to a gas char grill unless the appliance has been specifically designed and certified as a hybrid unit that can safely use both fuels. Putting charcoal into a standard gas char grill is unsafe, can damage the appliance, and will void approvals and warranties.
How do I stop meat from sticking to a new char grill?
Proper seasoning and preparation of the grates is essential. Before first service, clean the grates, heat the grill as directed, then apply a thin layer of suitable high-smoke-point oil and let it bake in. Repeat this several times. During service, ensure the grill is up to temperature before placing product, avoid excessive sugary marinades on the initial side, and use appropriate tools to lift and turn rather than drag.
2026 Trend Watch: Where Char Grills Are Heading Next
Several trends are shaping how char grills will be used in Australian venues over the next few years:
- More efficient burners and better control: Manufacturers continue to refine burner and grate designs to deliver strong searing performance while managing gas use and improving heat distribution.
- Integration with ventilation and fire systems: Grill and canopy packages are increasingly being designed together, improving capture and simplifying compliance with mechanical and fire codes.
- Broader menus on the grill: Chefs are putting more vegetables, seafood and plant-based items on char grills, not just red meat, to respond to evolving guest expectations and dietary preferences.
- Focus on training and standard operating procedures: As venues push more revenue through the grill, consistent training on cleaning, fire management and safe handling of high-heat equipment is becoming a higher priority.
Choosing a char grill that suits your menu and service style now, and that can integrate cleanly into your gas and ventilation systems, sets you up to take advantage of these trends over the coming seasons.
Ready to Create a Summer Menu That Sells?
Give your guests the flame-grilled flavour they recognise and are willing to pay more for.
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Part of the 2025 Summer Rush Commercial Kitchen Upgrade Week — tomorrow’s guide covers commercial dishwashers and keeping up with the peak.

