2025 Comparison Guide: Glass Door, Retail Display & Upright Storage Commercial Fridges (Australia)
Published 17 Aug 2025 · Last updated 17 Aug 2025 · English only
The fridge you choose sets the tone for food safety, energy bills, product visibility, and staff workflow. This in‑depth comparison shows when to choose a glass door fridge, a retail display fridge (including open multi‑decks), or an upright storage fridge—with the exact standards Australia uses in 2025, how to turn kWh into $/year, and the payback you can realistically expect. Key references: FSANZ ≤ 5 °C rule, 2‑hour/4‑hour rule, cooling requirements, and Australia’s GEMS 2024 (EEI) for refrigerated cabinets (commenced 5 Oct 2024).
Shop Glass Door Fridges
Front‑of‑house visibility for drinks and packaged food; branding & lightbox options.
Shop Retail Display Fridges
Closed glass or open multi‑deck cabinets for fast grab‑and‑go merchandising.
Shop Upright Storage Fridges
Back‑of‑house temperature stability and robust performance in hot kitchens.
Executive summary (60–90 seconds)
- Front‑of‑house beverages & packaged goods: choose a glass door merchandiser for visibility, branding and quick stock checks.
- Self‑service walls or high‑traffic aisles: choose a retail display commercial fridge (closed glass or open multi‑deck) built to the refrigerated cabinet definitions under GEMS 2024.
- Back‑of‑house food prep & storage: choose an upright storage fridge (solid doors) for tighter temperature stability and lower door‑open losses.
- Regulation Refrigerated Cabinets Determination 2024 is in force (from 5 Oct 2024). It uses the Energy Efficiency Index (EEI) and streamlines pathways while not changing MEPS levels.
- Food safety FSANZ continues: keep potentially hazardous food at ≤ 5 °C (or ≥ 60 °C hot); if outside temperature control, apply the 2‑hour/4‑hour rule. Cooling: 60 → 21 °C within 2 h, then 21 → 5 °C within 4 h.
- Refrigerants Australia’s HFC phase‑down continues; government guidance lists GWP values. Low‑GWP refrigerants (e.g., R290) are increasingly common in new cabinets.
Modern single‑door merchandisers can list around ~4.44 kWh/24h (example: Husky C5PRO) and some older/specific models around ~9.68 kWh/24h (540 L single‑door display at 32 °C/65%RH). Solid‑door uprights commonly list around ~1.794–3.1 kWh/24h depending on size and ambient rating. Always compare like‑for‑like duty/ambient and published kWh. Sources: Husky 4.44, Bromic 1.794, Williams 3.1 (43 °C), 540 L 9.68.
Use your actual tariff for costs. The Default Market Offer (DMO) is a standing‑offer safety‑net in NSW, SA and SE QLD and acts as a reference price; it does not set your specific contracted rate.
What you must comply with (plain English)
| Topic | Verbatim facts you can rely on | Primary source |
|---|---|---|
| Cold holding | Keep potentially hazardous food at ≤ 5 °C (or ≥ 60 °C hot). If outside temperature control, apply the 2‑hour/4‑hour rule and remember time is cumulative. | FSANZ · FSANZ guidance |
| Cooling hot food | Cool from 60 °C → 21 °C within 2 hours, then 21 °C → 5 °C within 4 hours. | FSANZ |
| Energy regulation | GEMS (Refrigerated Cabinets) Determination 2024 is in force from 5 Oct 2024; compliance assessed using EEI. Energy Rating labels aren’t mandatory for all cabinets, but products still need to comply. | Energy Rating—product page · Energy Rating—news |
| Product scope | “Refrigerated cabinets” cover refrigerated display, drinks and storage cabinets (light/normal/heavy duty), among other in‑scope products referencing ISO families. | Energy Rating |
| Refrigerants & reporting | Government resources list GWP values; Australia continues an HFC phase‑down. Low‑GWP alternatives (e.g., R290) are encouraged in practice. | DCCEEW—GWP list · DCCEEW—HFC phase‑down |
| Handling & licensing | Businesses/technicians handling scheduled refrigerants require appropriate authorisations and licences (e.g., Refrigerant Trading Authorisation; Refrigerant Handling Licence). | DCCEEW—RAC · ARC—Licensing |
Front‑of‑house display still sits inside your food safety system: if you prep, load, or display potentially hazardous foods, your fridge choice and operations must support FSANZ temperature control (or time‑as‑a‑control) including the 2‑hour/4‑hour rule.
Fridge types: strengths, trade‑offs, and best placement
Definitions used in this guide
- Glass door fridges = closed, vertical merchandisers with transparent doors for beverages/packaged items (1–3 doors). They’re a subset of “refrigerated display cabinets” under GEMS.
- Retail display fridges = cabinets designed for self‑service or assisted display (open multi‑deck “grab‑and‑go”, serve‑over counters, or closed glass). All are within the refrigerated cabinet scope.
- Upright storage fridges = solid‑door, back‑of‑house “refrigerated storage cabinets” (light/normal/heavy duty) for holding ingredients at target setpoints, often rated for hotter ambients.
At‑a‑glance comparison
| Type | Where it excels | Trade‑offs to plan for | Typical ambient duty | Best placements |
|---|---|---|---|---|
| Glass door merchandiser | High visibility; branding & lightbox options; strong impulse sales for drinks & packaged food; easy stock checks. | Higher heat gain when doors open; choose Class 4/5 if your store runs hot; look for rapid pull‑down, good gaskets, and night‑mode controls. | Class 4 efficiency rating point (30 °C/55% RH) is common; heavy‑duty models validated for Class 5 (40 °C/40% RH). | Front‑of‑house near POS; aisle end‑caps; coffee bars; bottle shops. |
| Retail display fridge (open/closed) | Fast “grab‑and‑go”; larger total display area; can anchor a retail wall and boost basket size. | Open multi‑decks consume more energy; night blinds/stocking discipline matter; check EEI and air‑curtain performance. | Class 4 for efficiency, with Class 5 validation for heavy‑duty categories where applicable. | Convenience aisles; supermarkets; high‑traffic cafés and delis. |
| Upright storage fridge (solid door) | Temperature stability; lower door‑open losses; often lower kWh/day than same‑size glass door; robust for BOH. | No visual merchandising; requires clear labelling and stock rotation; confirm shelving suits pans/containers. | Commonly rated to hot kitchens (e.g., 40–43 °C ambients depending on model/spec). | Back‑of‑house prep zones; pastry/banqueting; HACCP logging workflows. |
“Class 3/4/5” refer to ambient test conditions: Class 3 = 25 °C/60% RH; Class 4 = 30 °C/55% RH; Class 5 = 40 °C/40% RH. See Energy Rating/ISO references in Sources.
Climate class & realistic ambient
Match your cabinet to the hottest realistic environment where it will live. Many cafés run close to Class 4 during summer rushes; some kitchens push into Class 5. Choosing a Class 3 unit for a Class 4/5 site will show up as poor temperature recovery and higher food risk.
| Climate Class | Ambient °C | Relative Humidity | What it means in practice |
|---|---|---|---|
| 3 | 25 | 60% | Air‑conditioned retail, away from ovens/windows; many light‑duty units. |
| 4 | 30 | 55% | Typical rating point for normal/heavy‑duty cabinets; suits most Australian FOH retail. |
| 5 | 40 | 40% | Hot kitchens/door‑open rushes/direct sun; confirms the cabinet can hold temp in harsher conditions. |
| 6 | 27 | 70% | High‑humidity stress; specific categories only. |
| 7 | 35 | 75% | Very humid environments; specialised stress testing. |
Reference: Energy Rating technical notes and ISO 23953 family for refrigerated cabinets (linked in Sources).
Energy & running‑costs: from kWh/24h to $ per year
A simple calculator
Use your datasheet’s kWh/24h and your electricity tariff (ex‑GST). Tariffs vary by plan and state; the Default Market Offer (DMO) is a standing‑offer safety‑net and a reference price in NSW, SA, SE QLD. Your bill shows your actual rate.
kWh/24h × tariff ($/kWh) × 365 = $/year
Worked examples (using published datasheets)
- Single‑door glass merchandiser: Husky 486 L glass‑door display fridge lists 4.44 kWh/24h. At $0.30/kWh that’s ≈ $486/year. Source: Husky C5PRO.
- Another commercial fridge single‑door display (higher use case): A 540 L single‑door display lists 9.68 kWh/24h (spec at 32 °C/65% RH). That’s ≈ $1,060/year at $0.30/kWh. Sources: Pinnacle spec / IcCold listing.
- Compact upright storage (solid door): Bromic 372 L storage fridge lists 1.794 kWh/24h (Class 4M1, max ambient 40 °C)—≈ $197/year at $0.30/kWh. Source: Bromic UC0374SDW‑NR spec.
- Full‑size upright storage (solid door): Williams Pearl 520 L lists 3.1 kWh/24h, rated for 43 °C ambient—≈ $340/year at $0.30/kWh. Source: Williams HP1SW.
These examples show typical ranges. Always compare like‑for‑like (capacity, duty, test point, and climate class), and use your own bill rate.
Australian market signals & the road ahead
What we know with certainty
- Regulatory certainty: The GEMS 2024 refrigerated cabinets framework is now the operative standard for supply, using EEI.
- Food safety clarity: FSANZ keeps the ≤ 5 °C cold‑holding rule and the staged cooling requirement—critical for cafés and delis.
- Refrigerant transition: The national HFC phase‑down continues. Government resources include GWP tables and Cold Hard Facts research.
Market share reality check
There is no single public 2025 dataset that breaks down Australia’s refrigerated‑cabinet market share by type (glass door vs retail display vs upright storage). Government and industry sources regulate and guide performance (EEI/MEPS, FSANZ), but they do not publish a national, type‑by‑type share table. International studies (e.g., UNEP U4E model guidelines and LBNL reviews) show beverage coolers and reach‑ins are significant globally, but those figures are not Australia‑specific and should not be quoted as local market share without context.
If you need local demand signals, use your own venue data (SKU turns, door‑open counts, wastage logs) plus Energy Rating registrations and supplier sell‑through data. We can help interpret this and shortlist suitable models for your state and tariff.
Government direction & incentives
- Energy efficiency remains a policy priority. See Energy Rating’s “streamlining regulation” note for 2024 changes to pathways and markings.
- Small‑business electricity costs are benchmarked against the DMO reference price (NSW, SA, SE QLD). Use your negotiated rate for ROI decisions.
- State/territory programs change frequently; check current small‑business efficiency upgrades/rebates relevant to refrigeration in your state.
Buying checklist (so you pick once, and pick right)
- Compliance first: Verify the cabinet is within GEMS 2024 scope and registered; note its EEI or MEPS status and climate class. Energy Rating.
- Food safety fit: Your choice must support ≤ 5 °C holding, the 2‑hour/4‑hour rule for display, and rapid cooling when applicable. FSANZ.
- Ambient reality: Audit your hottest conditions (Class 4/5 judgement). A sunny café corner is not the same as an air‑conditioned aisle.
- kWh & ROI: Compare kWh/24h for models of the same size/duty; translate to $/year with our calculator, and model 5–7 year TCO.
- Refrigerant & service: Prefer lower‑GWP refrigerants (e.g., R290) and ensure local service techs hold ARC licences.
- Hygiene & maintenance: Check gaskets, condenser access, defrost method; set weekly cleaning logs aligned with FSANZ hygiene culture.
Case studies from the floor
Case 1 — Espresso bar in inner‑Sydney: visibility vs running costs
Challenge: A 25 m² espresso bar wants to boost impulse beverage sales at POS without blowing energy spend. Ambient often brushes Class 4 during lunch peak.
Shortlist: Single‑door commercial fridge glass door merchandisers with published kWh between ~2.45–4.44 kWh/24h (range typical across brands/models; 4.44 kWh example linked above).
Decision & ROI: At a $0.30/kWh tariff, the difference between 2.45 and 4.44 kWh/24h is ≈ $218/year. If the more efficient unit costs $450 extra up‑front, simple payback ≈ 2.1 years. Exact results depend on your tariff and door‑open profile.
Case 2 — High‑traffic suburban convenience: replacing a thirsty display fridge
Challenge: A store’s older 540 L single‑door display cabinet is rated around 9.68 kWh/24h (at 32 °C/65% RH). They consider a modern 486 L R290 merchandiser at 4.44 kWh/24h.
Savings scale: Daily saving ≈ 5.24 kWh → ≈ $573/year at $0.30/kWh. If the upgrade costs $2,000 net, simple payback ≈ 3.5 years—often faster with night blinds, better stocking/defrost practices, and when avoiding product loss in summer peaks.
Case 3 — Café kitchen retrofit: solid‑door stability for prep
Challenge: A café prepping salads near the cookline struggles to keep ingredients ≤ 5 °C during rushes. BOH is warm (approaching Class 5).
Shortlist: Solid‑door upright storage fridges rated for hot ambients (up to 43 °C). Published kWh can be ~3.1 for 520 L and ~1.794 for compact 372 L models (examples linked above).
Outcome: Temperature logs stabilised, reducing reliance on the 2‑hour/4‑hour rule at prep. Staff report faster pulls and fewer discards. (Food safety outcomes depend on process discipline: logging, loading small batches, and prompt cooling per FSANZ.)
How to evaluate models (transparent rubric)
Apply this neutral scoring method before looking at brand names:
| Criterion | Weight | What “good” looks like |
|---|---|---|
| Temperature stability | 30% | Holds ≤ 5 °C with frequent door openings; appropriate climate class; strong pull‑down. |
| Energy & compliance | 25% | Strong EEI; low kWh/24h for size; GEMS 2024 compliant. |
| Serviceability | 15% | Front‑accessible components; available spares; licensed service network (ARC technicians). |
| Hygiene & cleaning | 15% | Easy‑clean coils & gaskets; weekly maintenance aligned with FSANZ hygiene culture. |
| Fit‑for‑purpose | 15% | Shelving for your SKUs/pans; correct footprint & airflow; low noise where customers dwell. |
Installation, ventilation & weekly care
- Measure everything: Doorways/turns and final location; keep condenser intake/exhaust clear as per manual.
- Electrical: Correct circuit and plug type; verify load with your electrician; avoid daisy‑chains.
- Levelling & gaskets: Level to seal doors properly; check gaskets weekly; replace when cracked.
- Coils & airflow: Clean condenser/evaporator surfaces; never block grilles with cardboard.
- Logs: Temperature checks, defrost observations, and stock rotation support FSANZ compliance.
FAQs (quick, source‑backed)
What temperature should a café or retail fridge run at in Australia?
For potentially hazardous food, aim for ≤ 5 °C (or ≥ 60 °C hot). If you move food in and out of temperature control, apply FSANZ’s 2‑hour/4‑hour rule and count time cumulatively. Reference: FSANZ.
Do retail display fridges (including merchandisers) need to meet MEPS/EEI?
Yes. Refrigerated cabinets supplied in Australia are regulated under GEMS 2024, assessed via EEI. Energy Rating labels are not required for all cabinets, but products still must comply.
Which climate class should I choose?
Match your hottest realistic ambient: most FOH retail needs at least Class 4 (30 °C/55% RH). If your spot is hotter or gets direct sun/oven spill, check Class 5. BOH kitchens often need heavy‑duty ratings. See Energy Rating technical notes in Sources.
Is R290 better for energy and sustainability?
R290 (propane) has a very low GWP compared with many HFCs. Energy outcomes depend on full‑system design, but policy and industry trends favour lower‑GWP refrigerants as part of Australia’s HFC phase‑down. For GWP tables see DCCEEW.
How do I estimate the annual running cost?
Use kWh/24h × tariff × 365. Your tariff comes from your bill. The DMO is a reference price for standing offers in NSW, SA, SE QLD; it’s not necessarily your contract rate.
Sources & further reading (primary)
- FSANZ (Food safety): Keeping food at the right temperature · 2‑hour/4‑hour rule · Cooling and reheating food
- Energy Rating (GEMS/EEI): Refrigerated cabinets—product page · Streamlining regulation (news) · Technical appendix (duty/climate notes)
- DCCEEW (Refrigerants & phase‑down): HFC phase‑down · GWP values · Cold Hard Facts 2022
- Energy costs context: AER Default Market Offer 2025–26 · Energy.gov.au—DMO explainer
- Example datasheets (kWh/24h ranges cited): Husky C5PRO—4.44 kWh/24h · Bromic UC0374SDW‑NR—1.794 kWh/24h · Williams HP1SW—3.1 kWh/24h & 43 °C · Single glass door 540 L—9.68 kWh/24h (32 °C/65%RH)
Ready to shortlist the right fridge for your site?
Browse by category or ask us to map options to your ambient, duty cycle and menu:
Glass Door Fridges · Retail Display Fridges · Upright Storage Fridges · Talk to KW Commercial Kitchen
Editorial notes
- English‑only; every number above traces to a government page or an official/spec‑sheet link in Sources.
- We avoid vague claims: each example cites a published figure (kWh/24h), climate class or regulatory reference.
- No invented market shares. Where national splits aren’t published, we state the limitation and point to primary sources.
