Robots use LIDAR sensors, cameras, and AI mapping to navigate crowded spaces, avoid obstacles, and follow set service paths.

Food delivery in restaurants, room service in hotels, tray collection in aged care, guest greeting in receptions, and staff support in hospitals.

Robots feature multiple trays or shelves for high-volume delivery, with some models offering touchscreens or interactive functions.

Robots automate repetitive tasks, freeing staff for personalised service, improving efficiency, and lowering labour costs.

Trusted brands like Pudu and Robochef offer proven reliability, local support, and training for smooth integration.

No — robots assist with repetitive tasks, but staff remain essential for hospitality, interaction, and customer service.

Yes — advanced navigation allows them to avoid people, obstacles, and adapt routes in real time.

Minimal — staff receive basic training on loading, directing, and charging robots. Most models are designed for plug-and-play use.

Yes — some models allow branding with logos, voice programming, and interactive personality setups for guest engagement.

From $13,970+GST, with advanced models offering higher capacity, interactive screens, and multi-service features.